Jejmo is our own delivery platform: customer apps on both stores, driver tooling and the restaurant side. Everything on this page comes from operating it, not from a template we resell.
Marketplaces take a cut of every order and keep the customer relationship. Your own ordering channel keeps both. It will not replace the aggregators, and we will be honest about that split.
Kitchen printers, a driver losing signal, a card payment timing out mid order. The unglamorous failure paths decide whether staff trust the software by week two.
The four apps behind a delivery business
Most delivery products are four connected pieces plus the integrations that keep them honest. You can start with one and add the rest as the operation grows.
Browse, customise, reorder, pay and track. Saved addresses and card details, scheduled orders, allergen information, promo codes and a reorder button that genuinely takes two taps, because repeat ordering is where the margin lives.
Job offers, batching, navigation handoff, proof of delivery and earnings. Built for poor signal and one handed use, with location tracking that is accurate enough for a customer ETA without flattening the phone battery.
Accept or reject, prep times, pause a busy store, mark items sold out, print to the kitchen or push to a display screen. The screen staff actually use during service, designed to be read at arm length.
Menus and pricing across locations, delivery zones and fees, commission and payouts, refunds, disputes and the reporting an operator needs on a Monday morning rather than at quarter end.
If a marketplace is not the goal, a fast ordering site with your own payments, your own customer list and no per order commission is usually the better first step. It also feeds the local search work that brings orders in.
Orders landing in the system your staff already use: Toast, Square, Clover, Lightspeed and others, plus kitchen printers and display screens. This is the difference between software staff adopt and software they work around.
Stamp cards and points, first order offers, win back campaigns, referral codes and push notifications timed to when people actually order rather than when it suits a campaign calendar.
Orders by hour and channel, average order value, prep and delivery times, driver utilisation, refund reasons and item level profitability, so menu decisions come from data instead of instinct.
Who we build for
The right build depends far more on your model than on your cuisine.
One location wanting its own ordering channel, a simpler website and fewer commission fees. Usually the fastest project on this page and the easiest to justify.
Shared menus with local overrides, per site pricing and opening hours, one dashboard for head office and one screen per kitchen.
Several restaurants, a driver fleet and commission handling. The full four app build, plus the operational tooling that decides whether it scales.
Multiple brands from one kitchen, routing orders by brand, and reporting that keeps each brand honest about its own margins.
Scheduled and recurring orders, subscriptions, delivery windows and the lead times that make weekly meal plans work.
Integrations: the part that decides whether staff use it
Ordering software rarely fails because of the customer app. It fails in the kitchen. If an order does not appear where the team already looks, somebody ends up copying tickets by hand during a rush, and by week three the tablet is face down beside the till.
So we start from the equipment you already run. Orders can land directly in your point of sale, which for most US operators means Toast, Square, Clover or Lightspeed, print to the kitchen, or appear on a kitchen display screen. Each route has trade-offs: a direct POS integration keeps one source of truth but depends on what that vendor exposes and which plan you are on, while printing is blunt and almost never breaks. We check what your specific setup supports before we scope, not after.
The same applies to payments and the delivery side. Card payments, wallets and tips run through a gateway such as Stripe, and anything that touches card data has to meet PCI DSS requirements, which we handle by keeping card details inside the payment provider rather than anywhere near your servers. If you use a fleet service for deliveries rather than your own drivers, we connect to it instead of building a driver app you do not need.
Two things US operators ask about that most agencies skip. Tipping needs to be designed deliberately: when it is asked for, how it is split between driver and kitchen, and how it appears in payouts and reporting. And your ordering flow has to be usable by everyone, which is both a legal exposure and a commercial one. We build to the Department of Justice guidance on web accessibility rather than treating it as a nice to have.
One more that costs nothing and prevents complaints: allergen and nutrition information that matches what your kitchen actually serves, presented the way the FDA Food Code expects for retail food. Getting this into the menu structure from the start is far cheaper than bolting it on when a customer asks.
How much does a food delivery app cost?
An ordering site for one restaurant starts at about €12,500. A customer app for iOS and Android starts at about €25,000. A full delivery platform with customer, driver, restaurant and admin apps starts at about €40,000.
Most agencies in this market will not put a number on a page. Ours are published, and they are starting points for real scope rather than a headline we discount later. Budget separately for the things nobody mentions in a pitch: app store accounts, mapping and messaging usage, payment fees and hosting that grows with order volume.
- How many of the four apps you actually need on day one
- Your own drivers, a fleet service, or collection only
- POS and kitchen hardware, and what your vendor exposes
- One location, many locations, or several brands
- Loyalty, subscriptions and scheduled ordering
Custom development is quoted on scope and is not discounted. Every rate we charge is published on our pricing page, and support after launch is a published monthly figure too.
How a delivery project starts
Four steps, and the first one gives you something useful whether or not you build with us.
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01
Discovery and a hard look at the modelWe map the order journey, your kitchen workflow and the numbers: order volume, average order value and what commission currently costs you. If the maths does not support a build, you will hear that here.
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02
Fixed scope and fixed priceWhich apps, which integrations, which locations, written down and priced. Anything added later is priced before it is built.
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03
Build in two week slices, tested in a real kitchenWorking software every fortnight, put in front of the people who will use it during service. Kitchen staff find in ten minutes what a specification never will.
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04
Launch one site, then roll outGo live in a single location, watch a full weekend, fix what the weekend teaches, then expand. Launching everywhere at once is how good software gets a bad reputation.
Three things worth knowing before you spend
The conversations we would rather have now than in month four.
Your own app will not replace the aggregators
DoorDash and Uber Eats are discovery engines, and people who find you there will keep ordering there. What your own channel does is convert the customers who already know you, at no commission, with their details in your list rather than someone else's. Most operators run both and shift repeat orders across gradually. Anyone promising you a full switch in month one is selling you something.
White label is cheaper, until it is not
A ready made platform gets you live quickly and suits a single location testing the water. The costs arrive later: monthly fees per location, a cut of orders, a roadmap you do not control, and no way to build the one feature your operation actually needs. Custom earns its cost when you are paying meaningful commission, running several sites, or when the ordering experience is part of the brand.
Delivery logistics is harder than the app
Assigning jobs fairly, batching without cold food, honest ETAs, late drivers, refunds and disputes. That is the real engineering, and it is why a marketplace costs more than a menu on a phone. If you do not need your own fleet, we will point you at a delivery service and build the integration instead.
Food businesses we have built for
One platform we run ourselves, and one small food business that needed the orders organised rather than an app.
Our own food delivery platform: customer apps on iOS and Android, driver tooling and the restaurant side. We designed it, built it, and still operate it, which is why the advice on this page is specific rather than theoretical.
Custom cake enquiries were arriving as direct messages with half the detail missing. The new site captures date, size, flavour and photo references up front, so every enquiry is quotable without a back and forth.
Food delivery and restaurant app FAQs
An ordering site for a single restaurant starts at about €12,500, or $13,750 in the United States. A customer app for both stores starts at about €25,000, or $27,500. A full platform with customer, driver, restaurant and admin apps starts at about €40,000, or $44,000. You get a fixed scope and price after discovery, and every rate is published on our pricing page.
An ordering site is usually four to eight weeks. A customer app for both platforms is typically three to four months. A full marketplace with drivers, dispatch and payouts is more often five to eight months. Integrations with your POS are the most common reason a date moves, because that depends on the vendor rather than on us.
Usually yes. Toast, Square, Clover and Lightspeed are the systems we meet most often in the US. What is possible depends on your vendor and your plan, so we confirm in writing what your specific setup exposes before we scope the work. Where a direct integration is closed to us, printing to the kitchen or a display screen still works reliably.
Run both, and be clear about what each is for. Marketplaces bring new customers and take a commission for it. Your own channel keeps repeat customers, their data and the full order value. The build pays for itself fastest when you already have regular customers ordering through an aggregator.
Often not at first. A well built ordering site with your own payments, plus the local search work that gets you found, does most of the job for a fraction of the cost. We will say so rather than sell you a marketplace you do not need yet.
White label is quicker and cheaper to start, and it fits a single site testing demand. It costs you monthly fees, a share of orders and control of the roadmap. Custom makes sense once commission is material, once you run several locations, or once the ordering experience is part of how the brand competes.
Yes. Repositories, app store accounts, cloud infrastructure and the customer data are all in your name from day one. If you later move to another developer, they inherit a working project rather than a negotiation.
Both, in most cases. Cross platform tooling means one codebase serves both stores at close to the cost of one, and your customers are split across both. Native only makes sense when something in the product genuinely demands it, and we will tell you when that is true.
Budget for app store developer accounts, mapping and messaging usage, payment processing fees and hosting that scales with orders. On top of that our published support plans cover updates, monitoring and small changes, so the ongoing number is never a surprise.
Thinking about your own ordering or delivery app?
Tell us your order volume, what commission is costing you and what your kitchen already runs. We will tell you plainly what to build first, what it costs, and when to stay on the marketplaces instead.